 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| Welcome to our payments/refunds and shipping terms page. Below is the information you will need to know about when purchasing items from our site using Square or if paying directly with other forms of payment. Please note that terms differ slightly for international customers versus customers in the USA. |
Payment and refund terms for customers in the USA:
PAYMENTS::
1.All forms of payment are to be in US dollars.
2.Payment types we accept are:
US postal money orders, bank transfer, cash, or Square.
3.Payment types we do not accept: Direct credit card
payments. We use Square to accept credit cards.
No checks of any kind are accepted. This includes
business checks, bank checks, personal checks, etc...
Note: Regular customers have exception to this rule
once established with us.
5. US postal money orders, cash are pretty much self
explanatory.
REFUNDS::
1. All refunds are minus shipping fees unless the
reason for return is due to shipment of a wrong or
defective part by us. There is a 15% restocking fee
assessed for any refund for parts that a customer
sends back because he or she decides they do not
want them for what ever reason. This fee is waived if the
mistake was made on our end. Example incorrect parts
or defective parts shipped to you.
Amendment to above policy: No returns are accepted
for any reason with regard to parts sold in sealed
factory containers. Examples would be: IWC, Rolex,
Patek, Audemars Piguet, Ebel, Cartier, etc...Once
opened the parts are non-returnable. Brands mentioned
are only a few examples.
NOTE: All used parts we sell are micro-marked so that if
sent back we can check for authenticity. If the
micro-marks are not there refund will not be issued. You
have to contact us before sending back any part for
consideration of a refund.
2. Square refunds are through Square only and may be
subject to a fee of 2.9% which is the non-refundable fee
Square charges for each transaction. If you have a
problem with this please keep in mind Square has made
this rule not our company.
3. Refunds of; US postal money orders, or US cash.
Refunds will be issued via a check from us and a
restocking fee may or may not apply depending on
paragraph #1 under the heading Refunds.
4. No refunds offered after 30 days. No matter the issue
with the item. No exceptions.
5. Any store credit issued will be available for 6 months
from date of issue. No exceptions.
SHIPPING:
1. Shipping inside the USA is by insured mail(either first
class, priority, express, or UPS) with at very least
delivery confirmation. For purchases over $250.00
signature confirmation and insurance will be used. For
very large purchases we use Express mail or UPS with
insurance. Shipping fees are assessed at time of check
out before you pay, and vary from item to item. You are
welcome to ask for a shipping estimate on anything you
like. We normally ship within 48 hrs from confirmed
payment unless it falls on a holiday or weekend. All
shipment have tracking and you will receive an email on
our behalf from Pitney Bowes once a shipping label has
been printed for your item. Please pay attention to your
email inbox for this email.
2. We pack every thing we ship carefully to protect from
damage. If an item is damaged or lost in transit it is
insured against the damage or loss. The part is either
replaced at no extra charge once the post office is
satisfied as to its loss or damage or a refund is issued
minus the shipping charges and handling fees. We
make every effort to pack things securely, but
sometimes things happen in transit that are beyond our
control. We do our best to address any problem that
may arise within reason.
PAYMENTS::
1.All forms of payment are to be in US dollars.
2.Payment types we accept are:
US postal money orders, bank transfer, cash, or Square.
3.Payment types we do not accept: Direct credit card
payments. We use Square to accept credit cards.
No checks of any kind are accepted. This includes
business checks, bank checks, personal checks, etc...
Note: Regular customers have exception to this rule
once established with us.
5. US postal money orders, cash are pretty much self
explanatory.
REFUNDS::
1. All refunds are minus shipping fees unless the
reason for return is due to shipment of a wrong or
defective part by us. There is a 15% restocking fee
assessed for any refund for parts that a customer
sends back because he or she decides they do not
want them for what ever reason. This fee is waived if the
mistake was made on our end. Example incorrect parts
or defective parts shipped to you.
Amendment to above policy: No returns are accepted
for any reason with regard to parts sold in sealed
factory containers. Examples would be: IWC, Rolex,
Patek, Audemars Piguet, Ebel, Cartier, etc...Once
opened the parts are non-returnable. Brands mentioned
are only a few examples.
NOTE: All used parts we sell are micro-marked so that if
sent back we can check for authenticity. If the
micro-marks are not there refund will not be issued. You
have to contact us before sending back any part for
consideration of a refund.
2. Square refunds are through Square only and may be
subject to a fee of 2.9% which is the non-refundable fee
Square charges for each transaction. If you have a
problem with this please keep in mind Square has made
this rule not our company.
3. Refunds of; US postal money orders, or US cash.
Refunds will be issued via a check from us and a
restocking fee may or may not apply depending on
paragraph #1 under the heading Refunds.
4. No refunds offered after 30 days. No matter the issue
with the item. No exceptions.
5. Any store credit issued will be available for 6 months
from date of issue. No exceptions.
SHIPPING:
1. Shipping inside the USA is by insured mail(either first
class, priority, express, or UPS) with at very least
delivery confirmation. For purchases over $250.00
signature confirmation and insurance will be used. For
very large purchases we use Express mail or UPS with
insurance. Shipping fees are assessed at time of check
out before you pay, and vary from item to item. You are
welcome to ask for a shipping estimate on anything you
like. We normally ship within 48 hrs from confirmed
payment unless it falls on a holiday or weekend. All
shipment have tracking and you will receive an email on
our behalf from Pitney Bowes once a shipping label has
been printed for your item. Please pay attention to your
email inbox for this email.
2. We pack every thing we ship carefully to protect from
damage. If an item is damaged or lost in transit it is
insured against the damage or loss. The part is either
replaced at no extra charge once the post office is
satisfied as to its loss or damage or a refund is issued
minus the shipping charges and handling fees. We
make every effort to pack things securely, but
sometimes things happen in transit that are beyond our
control. We do our best to address any problem that
may arise within reason.
Payment and refund terms for international customers:
PAYMENTS::
1.All forms of payment are to be in US dollars.
2. Payment types accepted:
US cash in the mail, Square, bank transfer+$25.00 fee.
3.Payment types we do not accept: Direct credit card
payments. We use Square to accept credit cards.
No checks of any kind are accepted. This includes
business checks, bank checks, personal checks, etc...
No exception.
4.Square payment :
We accept Square payments from all customers that
have verified accounts. We will only ship to the address
on provided by Square.
REFUNDS::
1. All refunds are minus shipping/handling fees. There
is a 15% restocking fee assessed for any refund for
parts that a customer sends back because he or she
decides they do not want them for what ever reason.
This fee is waived if the mistake was made on our end.
Example incorrect parts or defective parts shipped to
you. In the defective or wrong parts case replacement
parts are shipped at no charge to you unless a
replacement can not be obtained. Refunds for
international customers are issued as a store credit
only. Unless you paid with Square.
Amendment to above policy: No returns are accepted
for any reason with regard to parts sold in sealed
factory containers. Examples would be: IWC, Rolex,
Patek, Audemars Piguet, Ebel, Cartier, etc...Once
opened the parts are non-returnable. Brands
mentioned are only a few examples.
NOTE: All used parts we sell are micro-marked so that
if sent back we can check for authenticity. If the
micro-marks are not there refund will not be issued.
You have to contact us before sending back any part
for consideration of a refund.
Square refunds are through Square only and may be
subject to a fee of 4.5% which is the non-refundable fee
Square charges for each transaction. If you have an
issue with this please keep in mind Squae is doing this
not our company.
1a. Refunds for shipping loss: Refunds will be minus
shipping/handling fees, as they apply. Please be aware
that items mailed outside the USA are insured for the
full amount. Everything we ship has a tracking number.
We use Stamps.com as or shipping service and you
will get a tracking email from Pitney Bowes on our
behalf with tracking once an item has been prepared
for shipment. Refunds for lost/stolen items paid by any
form other than Square will be in the form of a
store/website credit only and credit amount will only be
available for 6 months from date of issue.
2. No refunds offered after 30 days. No matter the issue
with the item. No exceptions.
3. Any store credit issued will be available for 6 months
from date of issue. No exceptions.
SHIPPING::
1. Shipping outside the USA: will be by air mail,
express mail, or priority mail based on cost of your
item. Shipping fees are assessed at time of check out
before you pay, and vary from item to item. We normally
ship within 48 hrs from confirmed payment unless it
falls on a holiday or weekend.
2. We pack every thing we ship carefully to protect from
damage. We make every effort to pack things securely,
but sometimes things happen in transit that are beyond
our control. We do our best to address any problem
that arises within reason.
PAYMENTS::
1.All forms of payment are to be in US dollars.
2. Payment types accepted:
US cash in the mail, Square, bank transfer+$25.00 fee.
3.Payment types we do not accept: Direct credit card
payments. We use Square to accept credit cards.
No checks of any kind are accepted. This includes
business checks, bank checks, personal checks, etc...
No exception.
4.Square payment :
We accept Square payments from all customers that
have verified accounts. We will only ship to the address
on provided by Square.
REFUNDS::
1. All refunds are minus shipping/handling fees. There
is a 15% restocking fee assessed for any refund for
parts that a customer sends back because he or she
decides they do not want them for what ever reason.
This fee is waived if the mistake was made on our end.
Example incorrect parts or defective parts shipped to
you. In the defective or wrong parts case replacement
parts are shipped at no charge to you unless a
replacement can not be obtained. Refunds for
international customers are issued as a store credit
only. Unless you paid with Square.
Amendment to above policy: No returns are accepted
for any reason with regard to parts sold in sealed
factory containers. Examples would be: IWC, Rolex,
Patek, Audemars Piguet, Ebel, Cartier, etc...Once
opened the parts are non-returnable. Brands
mentioned are only a few examples.
NOTE: All used parts we sell are micro-marked so that
if sent back we can check for authenticity. If the
micro-marks are not there refund will not be issued.
You have to contact us before sending back any part
for consideration of a refund.
Square refunds are through Square only and may be
subject to a fee of 4.5% which is the non-refundable fee
Square charges for each transaction. If you have an
issue with this please keep in mind Squae is doing this
not our company.
1a. Refunds for shipping loss: Refunds will be minus
shipping/handling fees, as they apply. Please be aware
that items mailed outside the USA are insured for the
full amount. Everything we ship has a tracking number.
We use Stamps.com as or shipping service and you
will get a tracking email from Pitney Bowes on our
behalf with tracking once an item has been prepared
for shipment. Refunds for lost/stolen items paid by any
form other than Square will be in the form of a
store/website credit only and credit amount will only be
available for 6 months from date of issue.
2. No refunds offered after 30 days. No matter the issue
with the item. No exceptions.
3. Any store credit issued will be available for 6 months
from date of issue. No exceptions.
SHIPPING::
1. Shipping outside the USA: will be by air mail,
express mail, or priority mail based on cost of your
item. Shipping fees are assessed at time of check out
before you pay, and vary from item to item. We normally
ship within 48 hrs from confirmed payment unless it
falls on a holiday or weekend.
2. We pack every thing we ship carefully to protect from
damage. We make every effort to pack things securely,
but sometimes things happen in transit that are beyond
our control. We do our best to address any problem
that arises within reason.
| Refunds are only issued on damaged, defective, or not as described parts, unless otherwise mentioned in product description. Refunds for parts are only available for up to 30 days from date of purchase. Restored watches come with a 30 day guarantee and any refund will be a our discretion. We believe in being fair with anyone that is fair and honest with us. |
| We reserve the right to change/modify these terms at any time and at our discretion. |
|
| Please note we are not affiliated with Square nor Pitney Bowes. Square and Pitney Bowes and property of their respective owners. We are not responsible for any misuse or distribution of information by either company. |